Privacy Policy

Last updated: December 1, 2025

Quick Summary

  • We collect contact, device/OS, and limited diagnostic data to provide support.
  • Data is used to respond to requests, improve services, and send essential updates.
  • Cookies are used for core functionality and analytics; manage choices via banner/browser.
  • You may request access, correction, deletion, and withdraw consent where applicable.
  • We implement safeguards to protect data; we do not target children.

1. Who We Are

Greek Squad LLC provides IT support services, including printer setup, driver assistance, and troubleshooting across the USA & Canada.

2. Data We Collect

  • Contact data (name, email, phone) when you submit forms.
  • Technical data (device/OS info, model numbers) to match drivers and provide support.
  • Usage/diagnostic data (error logs, performance metrics) to improve reliability.
  • Cookies and similar technologies for analytics and basic site functionality.

3. How We Use Your Data

  • To respond to support requests and provide services you’ve asked for.
  • To improve our site, services, and troubleshooting outcomes.
  • To communicate important updates about services or policies.

4. Legal Basis for Processing

  • Contract necessity (providing support/services you request).
  • Legitimate interests (site security, product improvement).
  • Consent (where required, e.g., certain analytics/cookies).

5. Cookies

We use cookies for core functionality and analytics. You can manage your choice via the cookie banner on our site or through your browser settings.

6. Data Retention

We keep data only as long as necessary for the purposes described above, or as required by law. Contact us to request deletion where applicable.

7. Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

  • Access, correction, deletion, and portability (where applicable).
  • Object to or restrict processing in certain cases.
  • Withdraw consent where processing is based on consent.

9. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children.

10. Do Not Track

We do not respond to DNT signals; you can manage data collection through cookie preferences and browser settings.

11. Changes to This Policy

We may update this policy from time to time. Material updates will be reflected on this page with a revised date.

12. Contact

Greek Squad LLC
405 W. GREENLAWN AVE. #G11 LANSING, MI 48910
Phone: +1-888-401-3698
Email: support@greeksquadusa.com · helpgreeksquad@gmail.com